• RMK Consulting Staff

Forwarding Emails With Full Headers

Updated: Sep 5, 2018


Office 365 Webmail and Outlook.Com

  1. Click on the message in your Inbox to select it

  2. Click the downward facing arrow to the right of the “Reply all” button

  3. Select View Message Details from the drop down menu.

  4. A box will appear with the message header information.

  5. Copy the message headers:

  • Click anywhere in the Message Details box.

  • Press Ctrl-A to select the message headers

  • Press Ctrl-C to copy the message headers

  1. Open a new message composition window.

  • Select New from the menu at the top of Outlook.

  • Enter “The Email Address Of Your Support Team” into the To: field.

  1. Paste the complete message in the body of the new message.

  • Click your mouse in the body of the message (does not matter where).

  • Press Ctrl-V to paste the message headers.

  1. Send the message.

Note: Please do not forward the message using the option, Inline .


Outlook 2010/2013

  1. Double-click on the e-mail message to open it in its own window.

  2. From the Message tab, Locate the group called Tags.

  3. Select the arrow in the bottom right hand corner of the group.

  4. A box will appear with the internet header information on the lower portion.

  5. Copy the Internet headers: into memory:

  • Click anywhere in the Internet headers: box.

  • Press Ctrl-A

  • Press Ctrl-C

  1. Open a new message composition window.

  • Select New from the menu at the top of Outlook.

  • Enter “The Email Address Of Your Support Team” into the To: field.

  1. Paste the complete message in the body of the new message.

  • Click your mouse in the body of the message (does not matter where).

  • Press Ctrl-V.

  1. Send the message.

Outlook 2007

  1. Double-click on the e-mail message to open it in its own window.

  2. From the Options dialog box

  3. Select the arrow in the bottom right hand corner

  4. Copy the Internet headers: into memory:

  • Click anywhere in the Internet headers: box.

  • Press Ctrl-A

  • Press Ctrl-C

  1. Open a new message composition window.

  • Select New from the menu at the top of Outlook.

  • Enter “The Email Address Of Your Support Team” into the To: field.

  1. Paste the complete message in the body of the new message.

  • Click your mouse in the body of the message (does not matter where).

  • Press Ctrl-V.

  1. Send the message.

Thunderbird

From the menu at top

  1. Select View… Headers… All

  2. Navigate to and highlight the message in question

  3. Select the Forward button.

  4. Enter “The Email Address Of Your Support Team” into the To: field.

  5. Send the message. Note: Once you have successfully forwarded the message with full headers be sure to switch back to ‘normal headers by selecting View… Headers… Normal.

Mac OSX Mail

  1. Select the message you want the full headers for.

  2. In the menu bar click ‘View’.

  3. Go down the list and select ‘Message’, ‘Long Headers’.

  4. Click on the message to highlight it, and then click on the Forward button.

  5. Enter “The Email Address Of Your Support Team” into the To: field.

  6. Send the message.

Gmail

  1. Log in to Gmail.

  2. Open the message you’d like to view headers for.

  3. Click the down arrow next to Reply, at the top-right of the message pane.

  4. Select Show original.

  5. Copy the entire content and paste into a new message

  6. Enter “The Email Address Of Your Support Team” into the To: field.

  7. Send the message.

Yahoo

  1. Log in to Yahoo.

  2. Highlight the message you’d like to view headers for.

  3. Right-click the message in the message list

  4. Select View Full Headers

  5. Copy the entire content and paste into a new message

  6. Enter “The Email Address Of Your Support Team” into the To: field.

  7. Send the message.

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